So are we in a “downturn” in SaaS — or not? It’s complicated. On the one hand, many in SaaS and Cloud are nonetheless rising at epic charges:
I requested Andrew Bialacki, CEO of Klaviyo, my opening query at SaaStr Annual: “Are we in a downturn?” He immediately answered: “Not in our area.”
Then again, the general public markets general are powerful. As you’ll be able to see right here, over the previous 3 years Nasdaq general is up +23.7% … however the BVP Cloud Index is down a surprising -45.5%. Yikes.
Yikes
Previous 3 years:
+23.7% Nasdaq
+31.0% S&P 500
+22.8% DJIA-45.5% High Cloud and SaaS shares pic.twitter.com/ZDI5lVR7Al
— Jason ✨👾SaaStr 2025 is Might 13-15✨ Lemkin (@jasonlk) October 15, 2024
So it’s … complicated. And far and wide.
So it was nice to see Dialpad announce they’d grown from $200m ARR final yr to $300m ARR already this yr. That’s greater than 50% development in lower than a yr at that scale. Wow.
I’m not an investor and don’t have their precise numbers. I think a number of it’s fueled by AI spend. Enterprises are prepared so as to add to their tab, enhance ACV, when staff could be in the reduction of. Dialpad and different leaders use AI to can help you man your name and get in touch with middle with fewer brokers. That frees up actual finances.
But it surely’s an indication to maintain pushing. Discover your accelerant.
“If Develop Has Slowed, It is Not Simply The ‘Market’. You Have Additionally Fallen Out of Product-Market Match”
New!! “The Period of HyperFunctional SaaS is Right here” pic.twitter.com/NthD8t44m4
— Jason ✨👾SaaStr 2025 is Might 13-15✨ Lemkin (@jasonlk) October 16, 2024
There’s no downtuwn at Dialpad. Simply liike there isn’t a downturn at Klaviyo, Zscaler, Shopify, and extra.