So clearly AI is quickly altering the way in which we do gross sales, however how will all of it shake out? Over within the contact heart and post-sales house, we are able to already see 20%+ of buyer help execs been routinely changed by AI.
However what concerning the extra private gross sales facet?
AI SDRs have taken off extra rapidly than AI AEs (though personally, I think extra worth will probably be in AI SEs and AEs that may reply my deep product and pricing questions immediately, with out video games).
However is it working but, these AI SDRs?
At SaaStr Annual, Tomasz Tunguz offered the outcomes of their survey, together with an incredible story of a public firm CRO who had deployed AI SDRs and generated a ton of pipeline … however no closed offers.
That was the general results of their survey. Tons of B2B firms deploying AI SDRs already, however few offers closed thus far.
So we ran a similar survey, and it confirmed comparable outcomes — thus far no less than:
As you’ll be able to see above, solely 3% of you could have generated actual income from AI SDRs. 83% of you haven’t gotten something from AI SDRs.
However 11% are constructing some pipe no less than from AI SDRs. In order that’s one thing to get higher at, and construct on.
I might be cautious right this moment. Nobody must be sending extra spam. However be practical, take your time, experiment, tune the engine. And let’s run this survey in one other 9-12 months. And see if the numbers go up.
And the complete session with Thomasz right here:
